The Problems Staff experienced attempted to collect more info through the participant but was unable to progress as a result of an absence of response. Therefore, the complaint was turned down.

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We reviewed evidence from both of those events and concluded which the casino had not gained the player's e mail. Since the participant made no more tries to close the account, the ask for to get a refund was considered unjustified. The player was suggested to Call the licensing authority for more motion.

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